Returns & Exchanges
At Village Cinemas, we want you to feel like a star in our apparel, which is why we offer a 30-day return policy on all unworn fashion items. If your purchase isn't a perfect fit for your premiere, we are happy to provide a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn garments with original tags attached into their original packaging to ensure they arrive safely.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing